At CityBank.com financial online tools, trust has always been the foundation of our relationship with customers. Because you trust us with your financial and personal information, we respect your privacy and take strong action to safeguard that information, including your online sessions. CityBank.com pledges to protect your privacy online by adhering to the practices described below.is strongly committed to protecting the privacy of all visitors to its Web site. The purpose of this privacy policy is to communicate the types of information we may gather about you when you visit, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information. Our site automatically gathers certain usage information like the numbers and frequency of visitors to the site, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate. This aggregate data helps us determine how much our customers use parts of the site, so we can have the option of improving our site to ensure that it is helpful. And none of this information is tied to any particular site visitor. We do not use "cookies" to collect any information. Quite simply, the only personal information we collect about you is information that you submit via email. And if you do submit information to us via email, we will not sell or otherwise distribute that information to any third parties for any reason.


Using Information to Help You
CityBank.com  use temporary session cookies to assist us in securing your online activities and enhance the performance of the site. We examine group activity and do not watch individual browsing patterns.In addition, CityBank.com  use persistent cookies to personalize your banking visit and to analyze visitor trends. We analyze our visitor trends to help us understand how our customers are using our Web site. This enables us to build a more user-friendly experience. While your browser may allow you to "reject" cookies, our Web site requires that you accept all cookies in order for the Web site features and security mechanisms to function fully.


Using Information to Help Us
Occasionally, you may encounter banner ads forCityBank.com services on other Internet sites. We may use third party ad serving companies to distribute our ads on sites where we've paid to advertise. When you click on an CityBank.com banner, it will take you to our site where the advertised product or service is found. Sometimes these ads contain small graphics or tags in them. These tags capture information such as IP address, browser type and pages being viewed when a user clicks on an ad so we can track the effectiveness of our advertising. These tags do not capture personal information about you. The vendors we use to distribute our ads are prohibited from using any information collected except to track advertising effectiveness.


Email
We collect and keep the contents of email you send us in addition to your contact address and our response. This enables us to respond to your requests and questions. Email sent to us should be used for inquiries that are not sensitive or confidential as regular, non-encrypted Internet email is not secure.


Security of Online Sessions
We are committed to protecting the confidentiality of your information and online transactions. We use the highest industry standard for online security -- Secure Sockets Layer (SSL) encryption -- to secure your online sessions. This process safeguards your banking session from intruders.


Protecting Children Online
CityBank.com feels that it is extremely important to guard the identity and privacy of children, and we encourage parents to supervise their children's interactions online. We do not intentionally market to or solicit personal information from children under the age of 13. In the event that we receive personal information from a child whom we know to be under 13, we will only use that information to respond directly to that child or seek parental consent. For more information on the Children's Online Privacy Protection Act (COPPA), you can visit the Federal Trade Commission site at www.ftc.gov *.

*By clicking on bank links, you will leave citybank.com. CityBank.com is not responsible for the content of or products and services provided by this site nor does it guarantee the accuracy of information contained in this site. The link will direct you to another Internet site containing information that may be useful to you. This site is not controlled or endorsed by CityBank.com